| Issue ID | 1410164 |
| Internal NHTSA # | 11029917 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 25/09/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2011 mercedes-benz c300. While driving 20 mph, the air bag warning indicator illuminated and the "check air bags" message appeared. The vehicle stalled and lost power. The vehicle was unable to restart. The vehicle was towed back to the contact's residence. The local dealer (park place motorcars mercedes-benz dallas, 6113 lemmon ave, dallas, tx 75209, 214-526-8701) informed the contact that he could not schedule an appointment because they did not handle air bag repairs. The contact was informed that parts were unavailable and that he would receive a letter from the manufacturer when parts arrived for the two open nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that they exceeded a reasonable amount of time for repair and received the recall notification in april of 2016. The manufacturer was not contacted. The failure mileage was approximately 104,000. |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN ANTONIO, TX |
| VIN pattern | WDDGF5EB4BAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |